Case Study: How a Selangor SME Doubled Sales Using AI Automation
AI Automation

Case Study: How a Selangor SME Doubled Sales Using AI Automation

📅 24 April 202610 min read← Back to Blog

A real-world look at how iSalesAI transformed a local business from manual paperwork to a 24/7 automated sales machine.

Meet Mr. Tan, a business owner in Bukit Jalil. Like many Malaysian SMEs, he was overwhelmed with WhatsApp inquiries and manual data entry.

The Challenge: The "PM Price" Trap

Mr. Tan was spending 4 hours a day replying to basic questions. By the time he reached a "Hot Lead," they had already messaged a competitor in Puchong.

The Solution: iSalesAI Integrated Suite

We implemented a Multilingual AI Chatbot and a Custom CRM. Now, 90% of basic inquiries are handled instantly, and Mr. Tan only talks to customers ready to buy.

The Result: 120% Growth

Within 60 days, his response time dropped to 2 seconds, and his conversion rate doubled. This is the power of local expertise paired with world-class AI.

Is your story next? Let us visit your office in Seri Kembangan for a free workflow audit.

Planning this for your own business? Our professional web design team page walks through scope, timeline and pricing, and you can compare it with website designer Petaling Jaya.

Related articles

🇲🇾
Serving All of Malaysia

Ready to Dominate Google in Malaysia?

Whether you're in Kuala Lumpur, Selangor, Penang, Johor or anywhere across Malaysia — iSalesAI helps SMEs automate their sales, rank higher, and grow faster.

Our Seri Kembangan Office